Terms & Conditions

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and Score8 ("Score8", "we", "us", "our"), governing your access to and use of the Score8 online gambling platform accessible at https://score8.lat and any associated mobile-optimised interfaces (collectively, the "Platform").

Score8 operates under an international online gaming licence. By creating an account, accessing the Platform, placing any wager, or claiming any bonus or promotional offer, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must cease using the Platform immediately.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gambling Policy, both of which are incorporated herein by reference. In the event of any conflict between this Agreement and any specific promotion or game rules, the specific promotion or game rules shall prevail unless otherwise stated.

For the purposes of these Terms, the following definitions apply:

• "Account" refers to the individual player account registered on the Platform, associated with a unique username and password.
• "Balance" refers to the total funds held in a Player's Account, including both real-money funds and bonus funds as separately designated.
• "Bonus Funds" refers to promotional credits granted to a Player's Account which are subject to wagering requirements before they may be converted to withdrawable cash.
• "KYC" stands for Know Your Customer — the identity verification process required to authenticate a Player's identity, age, and source of funds in accordance with applicable compliance obligations.
• "MYR" or "RM" refers to Malaysian Ringgit, the base currency supported on the Platform for Malaysian players.
• "Platform" refers to the Score8 website, all associated web applications, and mobile-optimised interfaces through which gaming and betting services are delivered.
• "Wagering Requirement" (also referred to as "Rollover") refers to the number of times a Player must wager a bonus amount before the resulting winnings become eligible for withdrawal.
• "Prohibited Jurisdiction" refers to any country, territory, or region in which access to online gambling services is restricted or prohibited by applicable law.

To register and maintain an active Account on Score8, you must satisfy all of the following eligibility requirements at all times during your use of the Platform:

• You must be at least 21 years of age. This minimum age requirement is strictly enforced. Providing false information regarding your age constitutes a material breach of these Terms.
• You must be a natural person acting in your individual capacity. Corporate entities, partnerships, trusts, and other non-individual legal persons are not eligible to hold player accounts.
• You must not be a resident of, or accessing the Platform from, any jurisdiction in which online gambling is prohibited or restricted by applicable law. It is your sole responsibility to verify whether your use of the Platform is lawful in your jurisdiction.
• You must not be a current or former employee, officer, director, contractor, or agent of Score8 or any of its affiliates, subsidiaries, licensors, or business partners, nor a member of the immediate family of any such person.
• You must not be subject to any self-exclusion programme, whether imposed by Score8 or any recognised gambling authority, that restricts your participation in online gambling activities.
• You must have the full legal capacity to enter into a binding contract under the laws applicable to you.
• You must not have had a Score8 account previously closed or terminated for breach of these Terms.

Each eligible individual may register a maximum of one (1) Account on the Platform. The creation of multiple accounts by the same individual — whether under the same or different names, email addresses, or payment details — is strictly prohibited and constitutes grounds for immediate suspension and forfeiture of all associated balances.

4.1 Registration Information

During registration, you are required to provide accurate, current, and complete information including but not limited to your full legal name, date of birth, residential address, email address, and phone number. Score8 reserves the right to request supporting documentation at any time to verify the accuracy of the information you provide.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. Score8 will not be liable for any losses resulting from unauthorised access to your account arising from your failure to maintain adequate security of your credentials. You must notify Score8 immediately if you suspect any unauthorised use of your Account.

4.3 Account Currency

Malaysian players' accounts are denominated in Malaysian Ringgit (MYR). Once your account currency has been set during registration, it cannot be changed. All balances, transactions, bonus credits, and withdrawal amounts will be displayed and processed in MYR. Payments via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and other supported Malaysian payment channels are processed natively in MYR without conversion fees.

Score8 is required to conduct identity verification (Know Your Customer, or "KYC") procedures in accordance with its international licensing obligations and anti-money laundering commitments. Completion of KYC verification is mandatory before a Player may process withdrawals or access higher transaction limits.

5.1 Required Documentation

Players may be required to submit one or more of the following documents:

• A copy of your Malaysian IC (MyKad) or valid passport, showing your full name and date of birth clearly.
• Proof of residential address issued within the past three months (e.g., a utility bill, bank statement, or official correspondence to your address in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or wherever applicable).
• Proof of payment method ownership, such as a screenshot of your e-wallet or bank account displaying your registered name.
• Source of funds documentation for larger deposit or withdrawal amounts, as may be requested by Score8 at its reasonable discretion.

5.2 Verification Timeline

Score8 aims to complete standard KYC reviews within thirty (30) minutes during business hours for standard document submissions. Complex cases requiring additional review may take up to seventy-two (72) hours. During a pending KYC review, deposits may continue but withdrawals will be held until verification is complete.

Score8 accepts deposits via a range of Malaysian payment methods. All deposit transactions are processed in Malaysian Ringgit (MYR) unless otherwise specified at the time of transaction.

6.1 Accepted Payment Methods

Score8 currently supports the following deposit channels for Malaysian players:

• E-wallets: Touch 'n Go eWallet, Boost, GrabPay
• Instant bank transfer: DuitNow, FPX (Financial Process Exchange)
• Online banking: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect

6.2 Minimum & Maximum Deposit Limits

The minimum deposit amount is RM30 for e-wallet and DuitNow channels, and RM50 for FPX bank transfer channels. Maximum deposit limits may vary by payment method and player account tier. Score8 reserves the right to amend these limits at its discretion with reasonable notice to affected players.

6.3 Deposit Processing

Deposits via e-wallets and DuitNow are typically credited to your Account within minutes of successful payment confirmation. FPX bank transfers may take five to fifteen minutes. Score8 does not charge processing fees on standard deposits via Malaysian payment channels, though your payment provider may apply their own fees independently.

Players may request withdrawals of their real-money balance subject to satisfying all applicable wagering requirements, completing KYC verification, and complying with these Terms.

7.1 Withdrawal Processing Times

• E-wallets (Touch 'n Go, Boost, GrabPay): Typically processed in under 5 minutes following approval.
• DuitNow / FPX: Typically processed within 5 to 15 minutes following approval.
• Direct bank transfer: Typically processed within 15 to 60 minutes following approval.

All processing times are indicative and may vary during high-volume periods, public holidays, or where additional verification is required. Score8 does not guarantee specific processing times but will use reasonable efforts to process approved withdrawals promptly.

7.2 Withdrawal Method Restrictions

Withdrawals will be returned to the same payment method used for the original deposit where technically feasible. Score8 reserves the right to conduct enhanced due diligence before processing withdrawal requests above RM5,000 or where unusual transaction patterns are identified.

7.3 Forfeiture of Bonus Funds

Where a Player requests withdrawal before meeting applicable wagering requirements on active bonus funds, the bonus funds and any winnings attributable to those bonus funds will be forfeited. The real-money balance — net of any outstanding bonus-related obligations — will be processed for withdrawal in accordance with normal procedures.

Score8 offers various promotional incentives to new and existing players. All bonuses and promotions are subject to the specific terms and conditions stated at the time of the offer, in addition to the general provisions of this section.

8.1 General Bonus Conditions

• Wagering Requirements: Most bonuses carry a wagering requirement, typically expressed as a multiplier (e.g., 10x, 15x, or 20x the bonus amount). This represents the total amount you must wager before bonus-derived winnings may be withdrawn.
• Maximum Bet Restriction: While an active bonus applies to your account, individual bets are typically capped at RM250 to RM500. Exceeding this cap may result in forfeiture of the bonus and any associated winnings.
• Game Contribution Rates: Not all games contribute equally to wagering requirements. Slot games generally contribute at 100%, while table games such as Baccarat, Blackjack, and Roulette typically contribute at 10% to 20%. Specific contribution rates are published on the relevant promotion page.
• Bonus Expiry: Bonuses must be used within the validity period stated on the promotion — typically 7, 14, or 30 days from the date of credit. Expired bonuses are automatically removed from your Account.
• Maximum Cash-Out: Certain promotional bonuses — particularly free spins and no-deposit bonuses — carry a maximum cash-out limit on bonus-derived winnings. Any amount exceeding this cap will be removed at the time of withdrawal processing.

8.2 Abuse of Bonuses

Score8 reserves the right to void bonuses and winnings, and to suspend or close any Account, where there is reasonable evidence of bonus abuse, including but not limited to: use of multiple accounts to claim the same bonus, systematic exploitation of promotional terms, or participation in matched-bet strategies designed to circumvent wagering requirements.

The following general rules apply to all betting and gaming activity conducted on the Score8 Platform. Specific rules for individual games, sports markets, and bet types are published within each respective game or market interface.

9.1 Acceptance of Bets

All bets are accepted at Score8's discretion. Score8 reserves the right to refuse, void, or limit any bet where there are reasonable grounds to believe the bet is associated with fraudulent activity, technical errors, pricing errors, or manipulation of any kind. Bets on sports markets — including Liga Super Malaysia, EPL, UEFA competitions, UFC, and other events — are accepted subject to the relevant market rules and the availability of confirmed event information.

9.2 System Errors & Malfunctions

In the event of a technical malfunction, server error, or connectivity failure during a game or betting session, Score8 will investigate the incident and where appropriate will void affected bets and refund the corresponding stakes to the Player's Account. Score8 is not liable for losses arising from a Player's own connectivity issues or hardware failures.

9.3 Currency & Odds

All odds and prices displayed on the Platform are denominated in MYR and are subject to change up until the moment a bet is accepted. The odds applicable to a bet are those confirmed at the time of acceptance, as displayed in the bet confirmation.

Players are strictly prohibited from engaging in any of the following activities on or in connection with the Score8 Platform:

• Providing false, misleading, or fraudulent registration information, including misrepresentation of age, identity, or residential address.
• Operating or attempting to operate more than one Account on the Platform.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, access the Platform, or exploit any aspect of the gaming system.
• Engaging in any form of collusion, match-fixing, insider trading of sports information, or any activity designed to manipulate the outcome of a game or event.
• Using the Platform for any purpose related to money laundering, fraud, financial crime, or any other illegal activity.
• Interfering with or attempting to interfere with the operation, security, or integrity of the Platform or its underlying infrastructure.
• Engaging in any form of bonus abuse, including but not limited to exploiting promotional terms in a manner inconsistent with their intended purpose.
• Making chargebacks or disputed payment claims in bad faith after using deposited funds for gaming activity.

Violation of any of the above prohibitions will result in immediate Account suspension, forfeiture of all associated balances, and may be reported to relevant authorities where applicable.

All content on the Score8 Platform — including but not limited to the website design, source code, graphics, logos, game interfaces, text, data compilations, and software — is the proprietary property of Score8 or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for their own personal, non-commercial entertainment purposes. No right, title, or interest in any Platform content is transferred to any Player by virtue of this licence. Players may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any Platform content without Score8's prior written consent.

To the fullest extent permitted by applicable law, Score8, its officers, directors, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or any other intangible losses.

Score8's total aggregate liability to any Player in respect of any claim arising from or in connection with these Terms or the use of the Platform shall not exceed the total value of deposits made by that Player in the thirty (30) days preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. Score8 makes no representations or warranties, express or implied, regarding the accuracy, reliability, completeness, or suitability of any content, service, or information available on the Platform.

Score8 is committed to promoting responsible gambling practices among all its players. We recognise that gambling can cause harm when it moves beyond entertainment, and we provide a range of tools to help players maintain control of their gaming activity.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits via their Account settings. Once set, a limit reduction takes effect immediately; a limit increase takes effect after a mandatory 7-day cooling-off period.
• Session Time Reminders: Players may configure reminders to alert them after a specified period of continuous gaming activity.
• Self-Exclusion: Players may request a temporary (30, 60, or 90 days) or permanent self-exclusion from the Platform at any time by contacting our support team. During a self-exclusion period, the account will be deactivated and the player will be prevented from re-registering.
• Reality Checks: Periodic on-screen notifications are available to remind players of the time elapsed and net gaming position during a session.

For more detailed information on all available responsible gambling tools and external support resources, please visit our dedicated Responsible Gambling page.

Score8 reserves the right to suspend, restrict, or terminate any Player Account at any time and without prior notice if Score8 has reasonable grounds to believe that:

• The Player has breached any provision of these Terms.
• The Player has provided false, inaccurate, or misleading information during registration or KYC verification.
• The Account is being used in connection with fraudulent, criminal, or money-laundering activity.
• The Player is a minor (under 21 years of age).
• The Player is accessing the Platform from a Prohibited Jurisdiction.
• The Player is subject to an active self-exclusion arrangement.
• There are unusual or suspicious patterns of activity on the Account that warrant further investigation.

In the event of Account termination for legitimate cause under this section, Score8 may withhold any balance pending investigation and final determination. Where termination is initiated by the Player for reasons unrelated to a Terms breach, any real-money balance (net of pending obligations) will be processed for withdrawal to the Player's verified payment method.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction under which Score8 holds its operating licence. Disputes shall first be subject to Score8's internal complaints procedure, details of which are available from our support team.

Score8's internal complaints procedure requires Players to submit complaints in writing to [email protected] with full details of the matter. Score8 will acknowledge complaints within 48 hours and aim to provide a substantive response within 14 business days.

Where a complaint is not resolved to the Player's satisfaction through the internal procedure, the Player may escalate the matter to the relevant licensing authority's dispute resolution mechanism, as applicable under Score8's operating licence conditions.

Score8 reserves the right to amend, update, or replace these Terms at any time. Material amendments will be communicated to Players via a notice on the Platform homepage and/or by email to registered account addresses at least seven (7) days before the changes take effect, except where an immediate change is required by law, regulation, or licensing obligation, in which case the amendment may take effect immediately upon publication.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must discontinue your use of the Platform and may request withdrawal of any available real-money balance through the standard withdrawal process.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the Score8 support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the Platform interface. Average response time is under 2 minutes.
• Email: [email protected] — for formal complaints, KYC queries, or detailed account matters. Please allow up to 4 hours for a response during normal operating cycles.

When contacting us regarding a specific account matter or complaint, please include your registered account username and a concise description of your enquiry to help us assist you as efficiently as possible.